PicaPicaAtelier is taking a short break
Reviews
Returns & exchanges
Cancellations
Payment
To avoid any delay in receiving your items, please check that both your Paypal and Etsy address are the same.
Please pay at the time of ordering. Items will be held for 3 days, after which if payment is not received, I will take it that you no longer wish to buy and the item will be re listed.
Shipping
I usually post orders between within second working day following clearance of the total payment amount. All items are posted by registered mail. Expected delivery time for Spain and Europe is usually from 1 to 2 weeks. For USA or Non-European union delivery time is from 2 to 6 weeks. Please bear in mind that occasionally packages may be delayed at Customs and allow for this when ordering for a special occasion.
Customs Duty:
I ship from UK. If you live outside the UK you may be liable for Customs Duty on receiving your purchase. This is a legal requirement and it is the buyer's responsibility to pay any amount owing.
Packaging:
Everything is beautifully packaged in a box or a lovely bag, and shipped in a sturdy bubble lined envelope to ensure it arrives in perfect condition.
Additional policies and FAQs
On receiving your purchase, it would be helpful to me if you could let me know through the Etsy conversation that your item has been delivered safely and any thoughts you might have. Thank you.